Frequently Asked Questions About Dog Care in Maryville, Tennessee

We are a dog-only facility. Our services are designed exclusively for dogs, allowing us to maintain an environment tailored specifically to canine comfort, safety, and behavior. This focused approach helps reduce stress and distractions that can occur in mixed-animal facilities.

We specialize in one-on-one grooming. Each dog is groomed individually in a quiet, controlled setting to create a calm and positive experience. This method is particularly beneficial for dogs that may feel anxious or overwhelmed in busier environments.

Yes. We welcome dogs of all breeds, sizes, and coat types. Service considerations may vary depending on coat condition, behavior, and individual needs, ensuring grooming and care are performed safely and responsibly.

Coat condition and temperament can influence the time and handling required. Dogs with matted coats or those needing additional patience may require more attention. Our priority is safe, quality care rather than rushing services.

Yes. Proof of current vaccinations is required for all services, including grooming, boarding, and daycare. Vaccines must be administered by a licensed veterinarian at least 24 hours before arrival to help protect the health of all dogs and staff.

Required vaccinations include:

• Rabies
• Canine Combination Booster
• Bordetella
• Canine Influenza—Bivalent Form (H3N2 & H3N8)

The canine influenza vaccine requires two doses administered at least two weeks apart.

Vaccines must be completed a minimum of 24 hours prior to arrival. Although reactions are rare, they can occur and may require veterinary attention. This waiting period helps protect your dog’s well-being.

Yes. Our published vaccination requirements apply to every service without exception. This policy helps maintain a consistent standard of safety throughout the facility.

We kindly ask clients to arrive at their scheduled appointment time. Arrivals 15 minutes or more late may be subject to a late fee or rescheduling. These policies allow us to provide proper attention and care to each dog.

Yes. We strongly encourage new clients to visit our facility before booking services. A visit allows you to see the environment, ask questions, and feel comfortable with your decision.

No. Tips are never required but always appreciated. Our primary goal is providing safe, attentive, and professional care for every dog.

Hounds On The Hill is committed to providing dependable grooming, boarding, and daycare services in Maryville, Tennessee. If you have additional questions not covered here, please contact us. We are always happy to help you make the best decisions for your dog.